Privacy Policy

Data Controller

We are Gateway. We take your privacy seriously and are committed to protecting the personal data we collect. This Privacy Policy outlines how we collect, use, and protect your personal information.

Collected Personal Data

We may collect the following personal data when you interact with our website:

• Name (first and last)
• Email address
• Phone number
• Address (for billing and shipping purposes, if applicable)
• IP address
• Browser information
• Purchase history (if applicable)
• Any other information you provide directly via forms or communications with us.

Purpose of Collecting Data

The personal data we collect is used for the following purposes:

• To respond to your contact inquiries: Your contact details are used to respond to any questions or requests you may have submitted through our website forms.
• To process transactions and orders: If you make a purchase or request a service, we use your personal details to manage and fulfill your order.
• To improve our services and website: We use data to enhance your experience on our website, including offering personalized content and improving the overall performance of our services.
• Marketing: With your consent, we may send you promotional materials and updates about our services and products. You can opt-out at any time.
• Legal compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce agreements.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Protection

We implement various security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular audits.

Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of your personal data.
• Rectification: You can ask for corrections or updates to any incorrect or incomplete data.
• Erasure: You can request the deletion of your data under certain conditions.
• Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
• Withdrawal of consent: If you have given consent for marketing communications, you can withdraw it at any time.

If you wish to exercise any of these rights, please contact us using the details provided below.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties, except when required to deliver services on our behalf (e.g., payment processors, shipping companies), or when legally required to do so (e.g., to comply with a court order).

Cookies

Our website may use cookies to improve your experience. Cookies are small files that are placed on your device to help us understand your preferences and track your activity. You can manage or disable cookies through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Gateway

22 West Carr Lane, Sutton Fields Industrial Estate

01482 485 170